Process Engineer & IT Coordinator Apprentice
As an IT Apprentice in a manufacturing SME, you’ll support the IT team in maintaining and improving the company’s technology infrastructure. You'll assist with hardware and software installations, troubleshoot basic IT issues, learn about manufacturing systems, and help implement best practices in cybersecurity.
Role
Key Duties and Responsibilities:
Your duties will include, but are not limited to:
- Assist with installing and setting up hardware and software for users across the business (PCs, printers, network devices, production-related IT systems)
- Support the integration of new technology within the business under the guidance of senior IT staff
- Help monitor and troubleshoot basic IT issues, escalating complex problems when necessary
- Assist in liaising with IT suppliers for routine support and maintenance needs
- Contribute ideas to improve the efficiency and quality of IT services within the business
- Learn how to identify procedural improvements within IT workflows, especially related to manufacturing processes
- Support the IT team in maintaining accurate IT asset records and documentation
- Assist in following and applying AML’s cybersecurity policies across IT systems
- Learn how to maintain compliance with cybersecurity standards and best practices
- Support routine security checks (e.g., updates, backups, antivirus, access control)
- Help prepare basic IT reports, including usage logs, issue tracking, and updates for the IT Manager
- Assist with simple analytics tasks (e.g., reviewing system usage or downtime logs)
- Communicate effectively with users across departments to understand IT needs
- Work closely with colleagues across the business to support their IT requirements
- Promote good communication between IT and other areas of the business
- Work towards an IT qualification
- Attend training sessions, seek feedback, and actively learn from senior IT staff
- - Identify areas for personal skill development and discuss training needs with your line manager.
- - Follow AML’s Health & Safety policies at all times.
Training
The Apprenticeship training with take place at Sheffield College's City Campus 1 day per week.
On successful completion of the apprenticeship there may be full time employment.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- SHEFFIELD COLLEGE, THE
- Working Week
- Monday to Friday 8:30am - 5:00pm
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Sunday, 31st August 2025
- Start Date
- Monday, 8th September 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Qualifications
- English GCSE, grade 4+ (Essential)
- Maths GCSE, grade 4+ (Essential)
About the Employer
ADVANCED MANUFACTURING (SHEFFIELD) LIMITED
AML is an advanced manufacturing supplier specialising in the development of manufacturing solutions, and production services for a number of prestigious blue-chip clients. Originally a spin-out from the award-winning Advanced Manufacturing Research Centre (AMRC) at the University of Sheffield, AML is now recognised as a market leader in delivering flexible manufacturing capability at the leading edge of machining technologies and efficiencies, with particular expertise in aerospace, defence and energy components.
- Company
- ADVANCED MANUFACTURING (SHEFFIELD) LIMITED
- Location
- POPLAR HOUSE BUSINESS PARK, POPLAR WAY, CATCLIFFE, ROTHERHAM, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,704 a year
- Posted
- Company
- ADVANCED MANUFACTURING (SHEFFIELD) LIMITED
- Location
- POPLAR HOUSE BUSINESS PARK, POPLAR WAY, CATCLIFFE, ROTHERHAM, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,704 a year
- Posted