IT Help Desk Technician Apprentice

Are you a proactive, detail-oriented individual eager to launch your IT career? We are searching for two passionate IT Help Desk Apprentices to become part of our close-knit, dedicated IT team in Thame.

Join us, and you'll have the opportunity to receive real world training from our supportive IT team, inspiring you to develop your skills in an environment that truly cares.

Your mission (should you choose to accept it)

• Maintain the day-to-day functions of the IT support helpdesk
• Support IT Administrator tasks as needed
• Assist with bespoke IT project work when required

No prior experience needed—comprehensive on-the-job training will be provided through the apprenticeship. While familiarity with Microsoft Office 365 and Windows 11 is a plus, it’s not a requirement; we’re here to help you succeed and grow every step of the way!

If you need any special arrangements or support during the recruitment process, just let us know and we’ll be happy to discuss how we can help.

At Affinity Trust - Thame, you will be working towards the Information Communications Technician (IT Support) Level 3 apprenticeship, over the duration of 16 months, alongside your daily roles and responsibilities.

• Communication skills
• Customer care skills
• Problem solving skills
• Team working
• Patience