IT Help Desk Technician Apprentice

If you have a genuine love for learning, thrive on multitasking, and find joy in working through diverse challenges, this apprenticeship could be life-changing for you. You’ll be a vital team player with a heartfelt desire to deliver exceptional service and an unwavering drive to grow — all while embodying the values of Affinity Trust.

Role

Are you a proactive, detail-oriented individual eager to launch your IT career? We are searching for two passionate IT Help Desk Apprentices to become part of our close-knit, dedicated IT team in Thame.

Join us, and you'll have the opportunity to receive real world training from our supportive IT team, inspiring you to develop your skills in an environment that truly cares.

Your mission (should you choose to accept it)

• Maintain the day-to-day functions of the IT support helpdesk
• Support IT Administrator tasks as needed
• Assist with bespoke IT project work when required

No prior experience needed—comprehensive on-the-job training will be provided through the apprenticeship. While familiarity with Microsoft Office 365 and Windows 11 is a plus, it’s not a requirement; we’re here to help you succeed and grow every step of the way!

If you need any special arrangements or support during the recruitment process, just let us know and we’ll be happy to discuss how we can help.

At Affinity Trust - Thame, you will be working towards the Information Communications Technician (IT Support) Level 3 apprenticeship, over the duration of 16 months, alongside your daily roles and responsibilities.

Training

Information Communications Technician (LEvel 3) apprenticeship, including Functional Skills in English and maths if required.

Ongoing training and development.

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
LIFETIME TRAINING GROUP LIMITED
Working Week
37.5 hours per week, exact shifts to be confirmed
Expected Duration
1 Year 3 Months
Positions Available
2
Closing Date
Thursday, 24th July 2025
Start Date
Thursday, 31st July 2025

Desired Skills

  • Communication skills
  • Customer care skills
  • Problem solving skills
  • Team working
  • Patience

About the Employer

AFFINITY CARE CONSORTIUM LTD
Affinity Trust is a social care provider and charitable organisation working in England and Scotland. With more than 30 years of experience, we specialise our support to people living with learning disabilities, autism, and other assessed needs. Since we were established in 1991, we have been steadily growing and expanding our services to ensure that more people can live an active and fulfilling life.
Company
AFFINITY CARE CONSORTIUM LTD
Location
1 St Andrews Court, Thame, England
Employment Type
Advanced Apprenticeship
Salary
£14,722.50 a year
Posted
Company
AFFINITY CARE CONSORTIUM LTD
Location
1 St Andrews Court, Thame, England
Employment Type
Advanced Apprenticeship
Salary
£14,722.50 a year
Posted