Service Desk Analyst

Job Title: Service Desk Analyst

Location: Hybrid working, Hertfordshire

We have an exciting opportunity with a growing organisation for a Service Desk Analyst that is looking to grow and develop their skills.

You will be

• Diagnosing and resolving technical issues
• Providing support for MACs & PCs
• Using the ticketing system
• Escalating issues when necessary
• Getting involved with small-medium sized IT projects
• Ensuring security & upgrades

For this role, you need experience in a technical support/service desk role.

Experience with technologies like Azure, Windows, Office 365 are a must.

This role is an exciting role where you can learn a lot and also gain certifications too.

You also need:

• A full driving licence and a car.

Please apply or contact Altered Resourcing for more info.