Business Development Manager

Job Purpose

To support company growth, my client requires a Business Development Manager to operate from their Dartford head office, to identify and secure new business sales through targeted sale strategies.

Key Responsibilities:

• Sales Growth: Identify and secure new business opportunities in the hard facilities management sector through targeted sales strategies and market outreach.
• Client Engagement: Develop and maintain strong relationships with clients, understanding their needs and ensuring the highest levels of customer satisfaction.
• Strategic Development: Create and execute strategic business development plans to achieve and exceed company revenue targets.
• Market Insight: Conduct thorough market research to stay informed about industry trends, competitor activities, and emerging opportunities.
• Proposal Management: Support the Tender & Bid Team in preparing professional and successful submissions, presentations, and bids to prospective clients.
• Cross-Functional Collaboration: Work closely with the Tender & Bid, marketing, and technical teams to ensure cohesive service delivery and brand alignment.
• Pipeline Management: Utilise Pipedrive CRM to meticulously manage the departmental sales pipeline, ensuring timely updates, accurate forecasting, and adherence to key performance indicators (KPIs).
• Lead Nurturing: Implement a comprehensive lead nurturing strategy, guiding prospects through the sales funnel with effective communication and targeted engagement.
• Performance Reporting:
  Regularly prepare and present insightful reports on pipeline health, lead generation efforts, and overall business development performance.

Qualifications:

• Experience: Minimum of 5 years of business development or sales experience, specifically within the hard facilities management sector.
• Skills: Strong communication, negotiation, and relationship-building skills. Proven ability to engage with clients at all levels.
• Education: FM qualification desirable but not essential. English and Maths High level education/qualifications to support the job requirements.
• Attributes: Highly motivated, results-driven, and able to work autonomously as well as collaboratively.
• Knowledge: In-depth understanding of the UK facilities management market, particularly hard services such as HVAC, electrical, and mechanical systems.

Knowledge:

• Strong understanding of sales and marketing principles and best practices.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent understanding of CRM systems, with expertise in Pipedrive or similar platforms.
• Working knowledge of the M&E and Facilities Management sector (desirable).
• Experience with tender preparation and submission processes.

• Knowledge of digital marketing techniques and tools (e.g., SEO, SEM, social media advertising).
• Experience working with data and generating insightful reports.
• Excellent communication, interpersonal, and presentation skills.
• Ability to work independently and as part of a team, meeting deadlines and exceeding expectations.

Personal Qualities:

• Highly motivated and results-oriented, with a strong work ethic.
• Excellent time management and organisational skills.
• Ability to thrive in a fast-paced environment and prioritise effectively.
• Strong analytical and problem-solving skills.
• Excellent communication, interpersonal, and negotiation skills.
• Strong attention to detail and accuracy.
• Ability to build and maintain strong relationships with clients and colleagues.
• A strong commitment to continuous learning and development.

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