IT Support Engineer

IT Support Engineer

Office-based | 36-hour week

Our client is a well-established engineering-led organisation seeking a proactive and technically capable IT Support Engineer to join the business in a key, hands-on role. Reporting into the Facilities and Procurement function, you will be responsible for supporting, maintaining, and developing the company's IT and telecommunications systems, ensuring reliable, secure, and efficient day-to-day operations.

This is a varied position combining IT support, systems administration, project involvement, database management, and fleet coordination, making it ideal for an IT professional who enjoys a broad remit, a high level of ownership, and close collaboration with stakeholders across the business.

Key Responsibilities

• 1st & 2nd line IT support (on-site & remote)
• Support Windows/macOS, Microsoft 365, and Active Directory
• Maintain networks (LAN/WAN, VPN, Wi-Fi) and VoIP systems
• Manage hardware & software assets and licensing compliance
• Support core business systems (including Sage & Alphalogix)
• Assist with IT projects and infrastructure upgrades
• Maintain IT documentation and liaise with external suppliers
• Support the company car fleet administration

Key Requirements

• Proven IT support or system administration experience
• Strong knowledge of Windows/macOS & Microsoft 365
• Networking fundamentals (TCP/IP, DNS, DHCP, VPN)
• Experience with Active Directory and backup solutions
• Good problem-solving and communication skills

Certifications (desirable): CompTIA, Microsoft, ITIL

This role offers the chance to take ownership of a broad IT remit within a well-established engineering business, working closely with decision-makers and contributing directly to operational efficiency. You'll be trusted, supported, and allowed to develop your technical and project experience in a stable, professional environment.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.