Information Technology Intern
AVEVA is creating software trusted by over 90% of leading industrial companies. AVEVA is looking for an Information Technology Intern to join our team in summer 2026 for 10-week internship. Employment type: Full-time summer internship Duration: 10 Weeks starting June 2026 Work Type : Hybrid (3 days a week in office) Location: Cambridge, UK About Us: At AVEVA, we value innovation, dedication, and the pursuit of excellence. We are a dynamic and forward-thinking organization that offers a collaborative and supportive work environment. As a growing company, we are committed to providing valuable learning experiences to talented individuals who are willing to invest in their future. Internship Overview: The intern will be responsible for diagnosing and resolving software and hardware-related issues, providing exceptional customer service, and maintaining detailed documentation of support interactions. The intern will involve in IT related projects. This internship requires excellent interpersonal skills and a global mindset, as it involves interaction with users from diverse backgrounds and regions. Key Responsibilities:
- Diagnose and resolve common software issues related to Windows 10/11, including installation, configuration, and updates and troubleshooting.
- Diagnose basic network-related issues involving TCP/IP, DHCP, DNS, IP configuration, and Wi-Fi connectivity.
- Help supporting with ticket management
- Communicate with multiple stakeholders to provide IT support.
- Studying towards a degree in IT or a related field.
- Basic understanding of computer troubleshooting, user incident/requests and customer support.
- Basic knowledge of Windows 10/11, Office 365, and basic networking concepts.
- Ability to adapt to a global and diverse user base.
- Good communication skills with active listening.