Product Support Coordinator

Exciting Opportunity: Product Support Coordinator

Are you ready to embark on a rewarding journey in the world of technical support? Our client is seeking a dynamic Product Support Coordinator to join their Testing/Technical Support team! If you're enthusiastic, eager to learn, and possess a positive attitude, this could be the perfect role for you!

Position Details:

• Location: Basingstoke, Hampshire
• Work Hours: Full-time, Monday to Thursday from 9:00 AM to 5:30 PM, and Friday from 8:00 AM to 4:30 PM.
• Training: Comprehensive training will be provided.

What You'll Do:
As a Product Support Coordinator, you will play a vital role in delivering exceptional customer service and technical support. Your responsibilities will include:

• Receiving and testing customer returns to ensure product quality.
• Providing first-line technical support after testing is completed.
• Utilising your logical problem-solving skills and keen attention to detail to tackle challenges.
• Collaborating with team members while also being able to work independently.
• Managing daily processes and maintaining productivity/work flow reports.
• Regularly reviewing and updating process documentation to keep things running smoothly.
• Embracing additional duties as requested, contributing to team success.

Qualifications and Skills:
To thrive in this role, you should bring:

• Strong written and verbal communication skills to engage with customers effectively.
• A sharp eye for detail to ensure accuracy in all tasks.
• Proficiency in Microsoft Office to manage documentation and reports efficiently.
• A solid work ethic paired with a genuine willingness to learn and grow.

Why Join Us?

• Supportive Environment: We believe in fostering a positive and encouraging workplace where you can thrive.
• Career Growth: With ongoing training and development, you will have the opportunity to advance your skills and career.
• On-Site Parking: Convenience is key, and we offer parking facilities for our employees.

If you're ready to take the next step in your career and join a vibrant team dedicated to excellence in technical support, we want to hear from you!

Reply Now!

Bring your enthusiasm and positive energy to our client's team as a Product Support Coordinator. This is more than just a job; it's a chance to make a difference in the lives of customers every day.

Don't miss out on this fantastic opportunity - apply today and start your journey with us!

Let's make great things happen together!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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