Salesforce Administrator

On behalf of Crown Commercial Services, we are looking for a Salesforce Administrator (Inside IR35) for a 6 Month Hybrid contract based 2 days per week in either Liverpool, Birmingham or the Newport office.

Crown Commercial Services (CCS) is the largest public procurement organisation in the UK. As a trading fund and executive agency of the Cabinet Office, we implement procurement policy on behalf of the government.

We are a close-knit CRM team responsible for a mission critical Salesforce platform used across the organisation. We're hands on every day, balancing operational support with continuous improvement, and work closely with product, engineering, test, data and service teams. Your contribution will deliver clear, organisation wide impact.

As a Salesforce Administrator your responsibilities will be
. Own all Salesforce administration across production and test environments.
. Act as deployment manager for all releases and changes.
. Plan and run releases using Gearset.
. Attend daily sprint calls and backlog refinement sessions, when needed.
. Maintain data quality and deduplicate records using PLauti.
. Configure fields, automations, page layouts, and permissions.
. Monitor security, access, backups, and compliance needs.
. Provide daily support and resolve issues for colleagues.
. Work with teams to gather needs and improve processes.
. Document changes and keep clear records of decisions.

Skills
. You will be a Subject Matter Expert (SME) for Salesforce
. You will manage Salesforce and related tools.
. You will act as deployment manager for releases.
. You will manage hotfix deployments, guiding them through the Request for Change (RFC) process all the way to production release.
. You will attend daily sprint calls and backlog sessions, when required.
. You will support colleagues day to day.

Desirable
. TestSigma, GitHub, and Tableau.

Please be aware that this role can only be worked within the UK and not Overseas.

At CCS, we actively support, promote, and celebrate our differences for the benefit of our employees, suppliers, and customers. CCS is proud to be an equal opportunities employer. CCS believes that diversity and inclusion is critical to our success, and we seek to recruit, develop, and retain the most talented people. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Disability Confident

As a member of the Disability Confident Scheme, CCS guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.

Armed Forces Covenant

Crown Commercial Services guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".