Community affairs manager

Title / Position: Community Affairs Manager

Location: supporting sites in the areas of: London, Wales and Leeds. Around 30% of the time will be travelling, equally divided.

Type: Contract

Top Must-Haves:

• Extensive experience in community and local government affairs, preferably with a focus on large infrastructure and construction projects.
• Experience presenting/meeting and building trust with diverse stakeholders including government officials, community leaders, non-profits, environmental groups, STEM education partners and students in a variety of environments (rural, suburban and urban).
• Ability to thrive in a fast-paced multinational environment working across multiple lines of business.
• Experience managing contractors, agencies, and/or other third parties.
• Strong team player with excellent interpersonal skills.
• Ability to communicate and work in English.

Job Description:

Responsibilities

- Local stakeholder & community engagement

• Act as the primary point of contact between datacenters and local communities in the UK.
• Build and maintain strong relationships with local stakeholders, including residents, NGOs, businesses, and municipal actors (e.g., Authorities Having Jurisdictions, mayors).
• Support government engagement at local and regional levels, ensuring clarity on roles, expectations, and processes.

Community Strategy & Social Impact

• Create and implement location specific community strategy plans aligned with mission and CO+I priorities.
• Coordinate qualitative (e.g. community listening sessions) and quantitative data collection and turn into actionable insights to understand community needs, risks, and opportunities.

Reputation, Risk & Issues Management

• Monitor and address community concerns proactively; support complaint management and crisis related communications.
• Coordinate hyper local narratives in collaboration with Comms.
• Ensure consistent, transparent, and community informed messaging across internal and external channels.
• Support storytelling efforts to highlight program impact, foster trust, and strengthen social license to operate.

Program Delivery & Execution Excellence

Internal & Cross Functional Collaboration

• National travel approximately 30% and limited international travel.