Internal Quality Assurer

About Apprentify

At Apprentify, we unlock talent and accelerate digital transformation through next-generation skills programmes. We partner with ambitious organisations across the UK to upskill and reskill people in digital, data, AI, cyber and tech professions.

Our purpose is clear: to create future-ready talent that drives measurable business impact. We combine expert coaching, real-world learning, and innovative curriculum design to deliver education that transforms careers and organisations.

Purpose of the Role

We are looking for a passionate and quality-driven Internal Quality Assurer to join Apprentify and play a key role in maintaining our Outstanding standards. Following our Grade 1 achievement in September 2022, we remain firmly committed to delivering exceptional learning experiences that set every apprentice up for success.

This role will ensure programmes consistently perform at the highest level. You will work closely with our curriculum and delivery teams to shape, refine, and launch programmes that stand out in the market and meet the evolving needs of our employers.

Quality sits at the heart of everything we do. The postholder will lead on key quality assurance activity, including timely sampling, supporting Development Coaches, and ensuring full compliance with Awarding Organisations, mock assessments, and EPAO requirements. Above all, you will help create a learning environment where every apprentice feels supported, confident, and able to thrive.

As with all roles at Apprentify, Safer Recruitment checks will be required prior to employment.

Key Responsibilities

Internal Quality Assurance (IQA)

• Conduct timely desktop sampling in Bud Systems, following the company sampling strategy and providing rich developmental feedback.
• Conduct apprentice and employer interviews as part of the sampling process.
• Complete deep dives and assessment activity across all areas of delivery.
• Conduct quality assurance sampling of curriculum e‐learning and learning resources.
• Maintain and manage a sampling plan, ensuring all planned samples are completed on time.
• Ensure all IQA practice meets Awarding Organisation (AO) and End‐Point Assessment Organisation (EPAO) expectations.

Teaching, Learning & Assessment Quality

• Conduct timely observations of teaching, learning and assessment in line with the Teaching and Learning Policy.
• Deliver robust oral and written feedback to Development Coaches (DCs) to drive improvements in learner outcomes and timely completions.
• Conduct Mock End‐Point Assessments for all apprentices.
• Conduct EPA‐related activity with apprentices and employers (where relevant) when triggered by DCs

Development Coach (DC) & Capability Building

• Provide ongoing support, guidance and developmental feedback to Development Coaches.
• Deliver, monitor, and evaluate DC/Tutor CPD requirements (remote and face‐to‐face) in line with the Quality Framework.
• Conduct DC observations and provide developmental feedback that supports improved operational delivery and learner experience.
• Develop DCs to excel in delivery, operational performance, and overall customer experience.

Curriculum Consultation & Project Delivery

• Actively monitor and support progress against the live Quality Improvement Plan (QIP).
• Contribute to Self‐Assessment processes and Quality Improvement activities.
• Attend and lead (where relevant) standardisation meetings, developmental sessions, and team meetings.
• Facilitate standardisation and training sessions in line with the Annual Quality & Curriculum Planner.
• Ensure Bud Systems is fully utilised to track, manage and monitor learner progress.

Essential Skills & Experience

• Competence and experience IQA’ing within the following apprenticeship standards: Multi Channel Marketer, Content Creator, Marketing Executive and PR and Communications
• Experience of delivering Apprenticeship Standards and Assessing
• Experience in observations of teaching and learning
• Proven track record of raising standards of delivery, developing staff and leading EQA visits
• Sound knowledge of Ofsted and the Education Inspection Framework

Desirable

• Experience of using bksb and CognAssist
• Experience of using ePortfolios (Bud Systems ) and Learning Management Systems
• Achieved English, Maths and ICT Functional Skills at Level 2

What High Performance Looks Like in this Role

At Apprentify, high performance is about delivering impact, driving innovation, and building a culture of excellence. In this role, high performance means:

• Outstanding Delivery: Consistently provides rigorous, timely, and high‐impact quality assurance across all apprenticeship and bootcamp programmes. Ensures sampling, observations, deep dives and curriculum reviews are completed to an outstanding standard, with clear developmental feedback that directly improves teaching, learning, and learner outcomes. Operates with accuracy, pace, and professionalism, reducing risk and ensuring programmes exceed Awarding Organisation and EPAO expectations.
• Commercial Awareness: Demonstrates strong understanding of client needs and organisational priorities, identifying opportunities to add value, improve retention, and contribute to revenue growth through bespoke or enhanced solutions. Demonstrates a strong understanding of employer needs, organisational priorities, and the commercial impact of high‐quality delivery. Uses IQA insights to identify opportunities to enhance programme effectiveness, strengthen employer confidence, improve apprentice success rates, and support growth in digital, tech, and sales sectors. Makes decisions that protect Apprentify’s reputation and contribute to sustainable business performance.
• Innovation & Improvement: Proactively uses sampling outcomes, data insights, learner/employer feedback and sector trends to recommend and implement improvements. Challenges existing practice where needed, leads on enhancements to curriculum, assessment, and delivery, and contributes to the evolution of Apprentify’s quality frameworks. Drives a culture of continuous improvement that results in measurable gains in learner experience and programme quality.
• Collaboration & Influence: Works seamlessly with Development Coaches, Curriculum, Operations and Employer teams to create a cohesive, high‐impact learner journey. Builds trusted and influential relationships, providing clear guidance that uplifts capability and performance. Positively shapes decision‐making through evidence, expertise, and a solutions‐focused approach. Acts as a bridge between teams to ensure consistency, compliance and shared ownership of quality.
• Results Orientation: Takes ownership of quality targets, compliance standards, and delivery outcomes. Uses data to monitor progress, identify risks early, and implement corrective actions quickly. Consistently drives improvements in timely completions, quality of delivery, EPA readiness, and learner/employer satisfaction. Ensures all IQA activity contributes directly to Apprentify’s success measures and long‐term quality goals.
• Culture Carrier: Role-modelling Apprentify’s values of excellence, impact, innovation, and inclusivity, inspiring colleagues and championing a learner-centred focus.

What We Offer

At Apprentify, we believe in rewarding our people for the value they bring. Benefits include:

• Competitive salary
• 25 days annual leave (plus bank holidays), increasing with length of service.
• Private medical insurance.
• Birthday Leave + Volunteer Day.
• Hybrid working with regular collaboration days in our Wilmslow HQ.
• Ongoing professional development and leadership support.
• A culture of high performance, innovation, and impact, where your contribution directly shapes Apprentify’s success.
• Enhanced family leave policies.
• Access to mental health and wellbeing support.
• Regular company-wide events and team socials.