Customer Support Engineer

Info about the Company

An opportunity to join a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics.

Info about what the Customer Support Engineer role entails

A highly technical customer support position where you’d be the go-to problem solver for clients using advanced navigation and positioning systems. You’d be involved across, the product lifecycle, from pre-sales demonstrations to hands-on troubleshooting at the workbench, and occasionally on-site with customers. The work blends engineering, fault-finding, and client interaction, with the chance to travel and work on genuinely cutting-edge tech.
 

Essential Requirements of a Customer Support Engineer

• Strong maths or engineering foundation – degree in Engineering, Maths or equivalent
• Ability to perform methodical, structured fault-finding on complex hardware/software systems
• Clear, professional communication and confidence to represent the company in front of clients both in-office and on-site.
• UK driving license is required

Desirable Requirements of a Customer Support Engineer

• Experience with similar systems in automotive, robotics, mapping or academia
• Exposure to customer support or B2B environments.

Benefits

• Company card
• Company Phone
• Annual profit share bonus

*There is no visa sponsorship available for this role*

If you feel you are suitable and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isn’t already known to us.

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