Project Manager

Project Manager – PMO

We are seeking a proactive Project Manager to join a maturing PMO and support the delivery of strategic change across technology, business operations, and finance. This is a hands-on role in a small, high-performing team, providing structure, discipline, and delivery expertise while helping shape how projects are run across the business.

You will work closely with a team of three, reporting to the Head of Programme Management, in a fast-paced, flat organisation with global offices. This is a high-visibility role with opportunities to grow, learn from an experienced team, and influence the way projects are delivered across the business.

Key Responsibilities

Project Delivery & PMO Enablement

• Plan, manage, and deliver end-to-end projects using Agile or Waterfall methodologies.
• Establish consistent project practices, documentation, and reporting in a maturing PMO environment.
• Maintain project artefacts, RAID logs, trackers, and executive-level reporting for stakeholders.
• Track budgets, support forecasting, and assist with vendor or procurement processes.

Cross-Functional Collaboration

• Work across insurance, finance, IT, regulatory, and compliance teams to capture business requirements and shape solutions.
• Act as a bridge between business stakeholders and technical teams to ensure clarity and alignment.
• Support business change initiatives by embedding processes and ensuring sustainable adoption.

Change Management & Enablement

• Assist with training, communications, and adoption plans to ensure changes “stick.”
• Support people-focused change alongside process and system improvements.
• Drive consistency and governance where project discipline is developing.

Types of Projects

• Finance system implementations
• Business process transformation initiatives across insurance, finance, or operations.
• Regulatory and compliance projects aligned with Lloyd’s of London, PRA, or FCA requirements.
• Opening new offices globally, including operational playbooks, process documentation, and training programs.
• PMO process development, including structured reporting, risk management, and lessons learned.

Skills & Experience

Essential:

• 5–7 years’ experience delivering end-to-end projects within insurance, Lloyd's of London Market highly advantageous.
• Strong project management capability, including planning, tracking, and delivering multiple projects.
• Comfortable working in a maturing PMO, helping shape processes while delivering results.
• Confident stakeholder management with experience engaging senior leaders.
• Work across core insurance functions, such as underwriting, broking, claims, alongside finance, IT, and regulatory teams to capture requirements, shape solutions, and deliver projects that improve business processes.
• Exposure to finance systems, insurance technology, or cross-functional change projects.

Desirable:

• Experience in fast-paced, flat organisations and global business operations.
• Familiarity with Lloyd’s of London or regulatory environments.
• Experience supporting change enablement, training, and adoption initiatives.

Benefits Include

• 25 days annual leave
• Group income protection
• Leisure allowance
• 10% company pension contribution

If you are interested in this role, or other Project Manager jobs in insurance, please apply, or contact Sofia Chaves. (sofia.chaves@arthur.co.uk)