Customer Service Operative

CUSTOMER SERVICE OPERATIVE Our client, an exciting and fast-growing tech company based near London Bridge, is seeking a proactive Temporary Customer Support Associate to join their passionate and dynamic team! This is a fantastic opportunity to be part of a business that’s scaling quickly and redefining how customers experience support in the digital age. The ideal candidate will bring empathy, professionalism, and excellent communication skills when assisting customers on sensitive matters.CUSTOMER SERVICE OPERATIVE ROLE:

• Acting as the first point of contact for customers across phone, email and chat, delivering prompt and understanding assistance
• Helping customers identify the right products and services, ensuring their requirements are addressed clearly and effectively
• Accurately documenting and maintaining confidential records of all customer communications
• Handling and resolving customer concerns with empathy, escalating complex issues when required
• Communicating customer insights and feedback to support ongoing service and product improvements
• Working closely with colleagues to enhance service processes and maintain exceptional standards of customer care

CUSTOMER SERVICE OPERATIVE ESSENTIALS:

• Demonstrating exceptional written and verbal communication with a strong sense of empathy
• Maintaining a strict commitment to confidentiality and data protection
• Bringing a team-oriented mindset with a collaborative spirit
• Managing high-volume workloads while maintaining strong attention to detail

If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information. At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.