Customer Support Executive
CUSTOMER SUPPORT EXECUTIVE A brilliant opportunity for an entrepreneurial and customer-oriented Customer Support Executive to join a tech-led, fast-paced and growing car-sharing marketplace client on a permanent basis.CUSTOMER SUPPORT EXECUTIVE ROLE:
- Handling escalation cases and providing executive-level support
- Managing complex cases
- Driving process improvement and developing process guides
- Managing stakeholder relationships
- Available for weekend and evening work
- 1+ years of customer service experience
- Top-notch oral and written communication skills
- Strong customer service and dispute resolution skills
- Great problem-solving skills and analytical abilities