JIRA SME

We are seeking an individual with in-depth knowledge of JIRA's capabilities and features, as well as expertise in agile methodologies.

Key responsibilities include:

• Gathering and analysing Security Expertise and Advisory user requirements, translating them into technical JIRA specifications.
• Recommending JIRA fields, features, workflows, automation, and configurations to optimise use of the tool.
• Supporting wider Cyber and Operational Resilience teams in enhancing JIRA adoption, including creating workflows for teams not currently using JIRA but wishing to implement it.
• Enhancing JIRA dashboards, reports, and filters to meet reporting needs.
• Identifying opportunities to improve interconnectivity among Cyber and Operational Resilience teams through JIRA features.
• Ensuring JIRA aligns with agile practices and methodologies across the directorate.
• Providing training and support to JIRA champions within the directorate.
• Collaborating with the ERP (Enterprise Risk Planning) Product Group, which manages JIRA administration, to implement technical changes for Security Expertise and Advisory and Cyber and Operational Resilience projects.

Skillset Sought:

• Skilled in configuring and customizing JIRA projects, workflows, and fields
• Strong understanding of agile methodologies.
• Self-motivated, results-driven - Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Experience with JIRA plugins and add-ons is a plus