Product Documentation Writer - (LegalTech AI Product)

Product Documentation Writer / Specialist opportunity has been created within the Product function of a High Growth LegalTech AI scale-up; You will own and professionalise all product‐related content and internal documentation, focused on understanding how the product works and how it is used, becoming a subject-matter expert for both internal teams and external customers.

The role requires 3 days/week on site in Central London and is offering a competitive salary + bonuses, benefits and equity.

Today, documentation is managed as an ad-hoc responsibility across product and engineering - As the company continues to scale and the product surface area expands, the Product Documentation, Technical Writer will:

• Translate complex, AI-driven legal workflows into clear, structured documentation
• Carry out Technical writing to build out and improve product documentation
• Enable internal teams and customers to understand, adopt, and extract value on both existing and new product features and processes;
• Own internal product documentation, how-to guides, and best-practice playbooks.
• Create demo scripts, walkthroughs, & enablement content for internal teams and customers.
• Own release notes and product update communications, explaining impact and value
• Bring structure and consistency to product knowledge through templates and standards
• Work closely with Product Managers, Engineers, and Product Specialists to stay aligned with the roadmap and real user needs

Required experience:

• Experience in technical writing, product documentation or knowledge management for within product-led environment (SaaS or B2B technology environment)
• Experience working with product, software engineering teams and/or AI teams.
• Strong academic background with a degree in Law, English, Humanities, or a related subject (or equivalent), from a top university.
• Curiosity and enthusiasm for technology, AI, and how complex products are used in practice, particularly within the legal sector.
• Excellent written communication skills with clear evidence of structured thinking and clarity of expression

If you're looking for a fast-paced, collaborative, and entrepreneurial environment where you can make a real impact as part of a world-class LegalTech AI product team, apply now — interviews are taking place immediately.