ITSM Consultant

ITSM Consultant This a role to support short-term advisory and assessment engagements
Key Responsibilities: - Lead and deliver ITIL-aligned ITSM maturity assessments - Conduct stakeholder interviews and service reviews - Assess ITSM practices across people, process, governance, tooling, and metrics - Produce executive-level deliverables including maturity heatmaps, gap analysis, and prioritized roadmaps click apply for full job details