3rd Line Support Engineer

3rd Line Support Engineer

+Permanent opportunity

+DV cleared role - must be eligible for clearance

+On site working in London - near Waterloo

+ 50,000 - 55,000

Skills:

+Windows

+RHEL

+Vmware

+DNS

+AD

+2nd / 3rd line support experience

My cleint has a requirement for a 3rd line supprt engineer to join their team on site in London to provide support to their infrastructure environments, to carry out the following activities:

o Trouble-shooting environmental infrastructure issues (Windows, RHEL, SAN, GPO's, WSUS, AD, AppLocker etc)

o Working with the Network , Engineering and SOC teams to trouble-shoot issues that affect End Users

o Working direct with client leads to resolve escalated incidents.

o Patching and Maintenance of test and live environments to include installing Anti-Virus, WSUS, RHEL & other product updates

o Working with PKI Certificates and SIEM tooling

o Providing support to Engineering & Test teams

o AD Administration activities - accounts, groups, memberships, permissions etc.

o Participating in rota for On-Call to ensure 24/7/365 support is provided

The chosen candidate will ideally be an experienced grade, with a track record of infrastructure support.

Your experience

• Infrastructure: VMWare vSphere; Windows Server; Windows AD, DNS, WSUS and RDS; McAfee; RHEL;
• Applications (nice to have): SharePoint, SQL, Exchange, CASD
• Must be elligible for DV clearance

If you'd like to discuss this 3rd Line Engineer role in more detail, please send your updated CV to (url removed) and I will get in touch.