Apprentice IT Engineer - Harrogate
Start your career as an Information Technology Support Engineer. This is a fantastic opportunity for someone looking to expand their technical knowledge and professional experience.
No previous skills or experience are required, just a passion for technology and a desire to gain IT skills and troubleshooting experience.
Role
Your Key Responsibilities Will Include:
- Provide 1st line diagnosis of Computer faults on networked systems.
- Carry out 1st line maintenance to all IT equipment and networks.
- Assist with the configuration, maintenance and installation of all aspects of computer infrastructure to customer requirements.
- Assist in high level computer network infrastructure documentation.
- Proactively monitor and troubleshoot all IT incidents to strict service level agreements.
- Provide, when required, out of hours support and maintenance of the live infrastructure, including scheduled software/hardware upgrades.
- Assist in the ordering and procurement of IT equipment.
- Compile and maintain a repair and maintenance log.
- Assist with telephone hardware faults and configuration issues
Training
On completion of the ICT L3 apprenticeship, the apprentice may have the opportunity to embark on a Level 4 apprenticeship to further their skills' development through internal training programmes.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- APPRENTIFY LIMITED
- Working Week
- 37.5 hours per week
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 30th January 2026
- Start Date
- Friday, 27th February 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Analytical skills
- Team working
Qualifications
- English GCSE, grade 4 (Desired)
- Maths GCSE, grade 4 (Desired)
About the Employer
COMPASS GROUP, UK AND IRELAND LIMITED
We’re the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. That’s just one of the reasons why we’re the UK and Ireland’s top contract catering, hospitality, and business support services provider.