ICT Apprentice
Creative Networks UK is a growing managed service provider dedicated to delivering reliable IT solutions and outstanding customer support. We’re looking for an IT Support Apprentice who is passionate about technology, eager to learn, and ready to kickstart a rewarding career in IT.
Role
You'll learn how to:
- Provide 1st Line IT Support to our clients
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Monitor and maintain network and server infrastructure
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Handle calls, service tickets, and email requests through the Service Desk
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Deliver both remote and on-site technical support
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Respond quickly to system failures and technical issues
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Create and maintain process documentation
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Troubleshoot faults and ensure timely resolution
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Build and maintain strong client relationships
Training
The successful candidate may be offered a full-time position after completing the apprenticeship.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- NOWSKILLS LIMITED
- Working Week
- Full-time, Permanent. Exact shifts TBC.
- Expected Duration
- 1 Year 4 Months
- Positions Available
- 1
- Closing Date
- Tuesday, 27th January 2026
- Start Date
- Friday, 27th February 2026
Desired Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative