Product Owner

Integration Services Product Owner | Canary7 WMS

About the Role

As an Integration Services Product Owner at Canary7, you will be the pivotal bridge between our customer solutions and development teams. This role places you at the heart of our product strategy, where you'll shape how Canary7 connects with the world's leading ERPs, ecommerce platforms, and carrier systems. You'll help steer the integration roadmap, translating complex business requirements into technical specifications while ensuring our integration portfolio remains competitive, robust, and scalable.

Your decisions will directly impact warehouses globally, enabling seamless data flow between Canary7 and systems like Shopify, Acumatica, SAP, and major shipping carriers. You'll work in close partnership with our development team, acting as the technical authority and strategic voice for all integration-related initiatives.

Key Responsibilities

Support Product Development

• Define and maintain the integration services product roadmap
• Work with the Customer Success and Implementation team to understand customer requirements, priorities and provide delivery timelines.
• Prioritize integration development projects based on customer value, technical feasibility, and strategic impact
• Scope and define technical requirements, supporting developers to ensure solutions are delivered as intended and within agreed ETAs.

Collaboration

• Function as a bridge between customer success and the development team.
• Collaborate with internal and external teams to clarify customer requirements and priorities.
• Gather and analyse feedback from customers and internal teams.
• Actively participate in sprint planning, reviews, and backlog refinement.

Delivery & Quality Assurance

• Define acceptance criteria and validate integration functionality against specifications
• Coordinate deployment schedules and manage release cycles for integration updates
• Maintain comprehensive documentation for all integrations and features

Minimum (Essential) Requirements

• Education: Bachelor's degree in Business, Computer Science, Information Systems, Supply Chain Management, or related field (or equivalent practical experience)
• Technical Documentation & Communication: Demonstrated ability to create technical specifications and documentation.
• Database Proficiency: Working knowledge of database concepts and experience with SQL or NoSQL databases
• Communication Skills: Excellent written and verbal communication skills with ability to convey technical concepts to non-technical stakeholders
• Problem-Solving: Strong analytical skills with ability to diagnose issues and identify root causes

Desirable Traits

• Experience with cloud infrastructure (AWS services like Lambda, EventBridge, S3)
• Knowledge of OAuth, webhook architecture, and event-driven integration patterns
• Familiarity with MongoDB or other document-based databases
• Background in logistics, supply chain, or warehouse operations