Account Manager

We are not looking for a "typical" Account Manager.

We are looking for someone who cares deeply about clients, thinks commercially without being pushy, and wants to build something properly.

If you believe account management is about long-term trust, curiosity, and doing what is right for the customer, you will probably feel at home here.

This role is for someone who wants ownership, accountability, and the space to think, not just follow a script.

The kind of person we are looking for:

You probably recognise yourself in most of these:

• You naturally build relationships and people trust you quickly
• You ask good questions and actually listen to the answers
• You think long-term, not just about this month's number
• You are commercially sharp but hate selling things that do not make sense
• You are organised, proactive, and do not need chasing
• You take pride in knowing your accounts properly, not just their renewal dates
• You want to be seen as a trusted partner, not "the IT supplier"

You do not need to be loud, flashy, or aggressive. You do need to be curious, switched on, and comfortable owning outcomes.

What you will be doing

• Owning and growing a portfolio of clients
• Building strong, multi-threaded relationships within each customer
• Identifying where we can genuinely add value through additional services
• Leading client conversations around improvement, risk, and opportunity
• Working closely with technical, sales, and marketing teams to deliver properly
• Contributing to account plans and shaping how we engage clients long term

This is not a hand-holding admin role, and it is not a hard-sell role either. It sits firmly in the middle.

Why this role is different

• You will have real ownership of accounts
• We are privately owned and long-term focused, not driven by short-term exits
• You will be trusted to think, suggest improvements, and challenge things
• We invest in people who want to grow with the business
• You will work alongside people who care about doing things properly

Benefits include private healthcare, strong commission structure, generous holiday allowance, and a genuinely supportive team culture with social and volunteering days.

This role is not about ticking boxes.

It is about finding someone who wants to build meaningful client relationships, grow commercially in the right way, and be part of a business that is deliberately choosing a better way of doing things.

We are a fast-growing, people-first IT and cybersecurity business with big plans and serious momentum. Over the last few years we have continued to grow our customer base, expand our services, and invest in brilliant people who want to do things differently. We move quickly, we try ideas, we learn fast, and we are building something we are genuinely proud of.

We combine the energy and ambition of a startup with the maturity of a business that knows what it is doing. That means no panic growth, no shortcuts, and no nonsense. Just smart decisions, strong relationships, and a clear plan for what comes next. If you want to be part of a company that is scaling with purpose and having fun while doing it, you will fit right in.

If that sounds like you, we would genuinely like to hear from you. Please drop us an email with a bit about yourself, why you think you would be a good fit and a CV.

recruitment@centralnetworks.co.uk