Strategic Partnership Manager

Please Note: Candidates must have the right to work in the UK as we are unable to offer sponsorship on this occasion

Salary: £45,000 – £55,000 DOE plus up to 10% bonus

Why We Are Here

Building the Transformative Businesses of Tomorrow We empower mid-market leaders to outperform their competition through world-class tech delivery. By building bespoke digital platforms and engineering high-performance data systems, we turn complex technical challenges into simple, direct engines for scale. We are here to provide the strategic foresight and talented squads needed to create undeniable impact and value

Your role in Our Journey

As a Strategic Partnership Manager, you are the proactive driver of business growth and the ultimate guardian of our clients' vision. You act as a consultative partner, providing the foresight and trusted stewardship required to unlock potential within successful mid-market businesses. By leading the conversation and asking the tough questions, you bridge the gap between complex bespoke technology and undeniable business value, ensuring our clients have the clear, simple roadmap they need to outperform their market

Where You'll Thrive

• The Hub: You'll be based in our Edinburgh office (4 Queen Street), a space designed for collaboration and sharing knowledge.
• The Balance: We embrace a Hybrid model (3 days on-site), giving you the blend of high-energy teamwork and focused flexibility.

How We Support Your Journey

• Your Time Matters: Enjoy 34 days of holiday to ensure your work-life balance is always strategically aligned.
• Celebrate Your Success: Take your Birthday off, it's a day for you, not for tasks.
• Invested in Your Growth: We provide a tailored professional development path, supporting your journey to becoming a respected voice in the tech industry.
• Comprehensive Health & Security: We've got you covered with private dental and medical insurance, plus sick pay for total peace of mind.
• Family First: We enable success at home through our enhanced family-friendly policies.
• Rewarding Performance: On top of your base salary, we offer a bonus of up to 10% to reward the undeniable value you create.
• Culture of Connection: From office perks to team celebrations, we foster an environment that is open, honest, and easy to engage with

Your Impact as a Tech Enabler

• Strategic Relationship Ownership: Serve as the primary business-level contact, ensuring ClearSky is positioned as a trusted, long-term strategic partner.
• Account Growth & Value Realisation: Proactively identify opportunities for clients to leverage new tech, closing upsell and cross-sell opportunities that drive exponential growth.
• Onboarding & Discovery Transition: Manage the critical \"handshake\" from initial sale into our delivery squads, ensuring the client's core objectives are never lost in translation.
• Commercial Lifecycle Management: Own contract renewals, rate negotiations, and long-term account profitability to ensure sustainable success for both ClearSky and our clients.
• Client Health & NPS: Proactively manage the \"Relationship Pulse,\" taking the initiative to resolve friction before it impacts delivery and maintaining a high standard of client satisfaction.
• Hospitality & Connection: Lead on client hospitality, from coffee catch-ups to celebratory meals, building the deep personal connections that define our supportive approach.

What You'll Need

• Agency or Consultancy Background: Ideally, you have experience navigating the fast-paced environment of a tech agency/consultancy, understanding how to balance commercial goals with delivery realities.
• Strategic Mindset: You are an inquisitive partner who asks the right questions about the journey and the challenge, acting as a coach to both your team and your clients.
• Future-Focused Energy: You are optimistic and ambitious about what we are building next, leading conversations about innovation and the future of technology.
• Proactive Initiative: You don't wait for problems to arise; you lead, speak up, and act to build something better.
• Jargon-Free Communication: You have the ability to take difficult concepts and explain them with simplicity and focus.