Business Development Manager

Role location: onsite in Battersea London with some remote work.

About Our Client

Our client is a respected provider of managed IT services, supporting organisations with solutions that maintain continuity and resilience — even in challenging circumstances.

Their reputation for excellence has earned them strong market recognition and rapid commercial growth, yet they retain the close-knit culture of a smaller organisation.

Team members enjoy genuine career development opportunities, support from experienced leaders, and a workplace that values motivation, curiosity, and community. Many colleagues have progressed significantly within the business, supported by training, mentorship, and meaningful stretch roles.

About the Opportunity

This isn’t a traditional sales role — it’s a chance to become a key driver of commercial growth. You’ll help shape market presence, develop strong referral networks, and nurture prospective clients through thoughtful engagement. Success here comes from deep listening, building trust, and providing solutions that genuinely support client goals. Beyond winning new business, you’ll influence how prospects experience the brand, play a major role in solving complex customer challenges, and elevate the end-to-end journey. Your ability to connect, communicate value, and champion long-term partnerships will make a measurable difference.

Who You’ll Be Working With

You’ll join a high-performing environment where collaboration is central. Partnership with technical, operational, and leadership teams will help you craft compelling narratives for prospects and ensure seamless delivery once deals are secured. This role offers visibility and influence across the business and the freedom to shape how growth happens.

The Responsibilities

• Achieve all KPIs and sales targets as outlined.
• Own individual strategic sales plans that feed into the overall sales strategy and report progress to the Sales Director monthly.
• Build and maintain strategic relationships with customers to ensure the realisation of services and identify opportunities for additional revenue.
• Collaborate with sales, engineering, and marketing teams to develop the sales pipeline.
• Lead revenue generation from new-business customers.
• Produce an annual written sales plan aligned to the organisation’s commercial objectives.
• Negotiate contracts and close agreements to maximise profits.
• Build trusted advisor relationships with new business accounts, stakeholders, and executive sponsors.
• Represent our client with honesty, integrity and in the best interests of the organisation.
• Adhere to all relevant company policies and processes relating to information security and quality management.
• Protect the confidentiality, integrity, and availability of all organisational, client, staff, and supplier information assets.
• Proactively contribute to enhanced customer satisfaction.
• Work with senior management, directors, and colleagues on compliance and certifications and ensure team alignment with relevant standards.

The Candidate

The ideal candidate will have:

• A sharp sense of where to focus within the sales cycle to maximise personal impact and results.
• The kind of energy, insight, and collaboration that makes others want to work with you — and learn from you.
• Strong organisational skills to effectively prioritise tasks and keep the team on track to hit shared goals.
• A true team mindset: open to learning from others, unafraid to ask for support, and always ready to contribute.
• A solid understanding of the IT Managed Services landscape, with the ability to confidently communicate with clients.
• Proven experience building and nurturing successful client relationships that stand the test of time.
• A customer-first approach that’s embedded in daily behaviour.
• Commercial acumen that gives sales conversations a strategic edge and drives real business value.