Retail Systems Deployment Lead - Hybrid

Our client, a technology deployment specialist supporting major retail and hospitality brands across the UK, is looking for a Retail Systems Deployment Lead to coordinate multi-site rollouts. Based in Altrincham with hybrid working available, this role offers an exciting opportunity to lead fast-paced deployment programmes across EPOS, kiosk, and IT hardware systems.

This is the perfect role for someone who thrives in structured, deadline-driven environments and is confident managing field activity, project timelines, and cross-functional teams. If you've worked in retail or QSR technology deployment and have experience leading small teams or large rollouts, this could be the ideal next step.

Responsibilities:

• Take ownership of multi-site hardware deployments across the retail and hospitality sectors
• Manage installation schedules and act as the key point of contact for internal and client teams
• Oversee a team of coordinators and engineers, providing leadership and direction
• Ensure project timelines, budgets and quality expectations are consistently met
• Coordinate stock availability, installation resources and 3rd party vendors
• Review deployment quality and site sign-offs, escalating and resolving issues as needed
• Lead communication with client stakeholders, providing updates and progress reports
• Contribute to continuous improvement across deployment processes and tools
• Ensure deployment data is accurately tracked and reported across internal systems
• Work alongside the operations and finance teams to support project billing and compliance

What we're looking for:

• Proven experience in large-scale EPOS, kiosk or retail IT deployment projects
• Experience leading or supervising teams in a project delivery setting
• Strong stakeholder communication and relationship management skills
• High level of organisation with the ability to manage multiple projects simultaneously
• Calm under pressure, with a positive, solutions-focused attitude
• Competent in Excel (e.g. VLOOKUP, IF statements) and familiar with scheduling or reporting tools
• Able to spot inefficiencies and propose process improvements confidently

Desirable:

• Hands-on understanding of EPOS, kiosk or retail hardware technologies
• Experience working with national retail, QSR or hospitality brands
• Familiarity with purchase order processes, invoicing or client billing support
• Ability to work independently and make decisions confidently in live project environments

This is a brilliant opportunity for someone who understands the fast-moving nature of retail deployment and enjoys keeping teams and timelines on track. If you're highly motivated, detail-driven, and ready to step into a lead role - we'd love to hear from you.

Keywords: Retail Systems Lead, EPOS Project Manager, Kiosk Deployment, Retail Rollout Coordinator, Technology Deployment, Field Deployment Manager, Systems Installer, Project Supervisor, Retail Tech, QSR Systems, Multi-Site Rollout, Project Delivery, Deployment Management, POS Systems, Store Installation Projects, Altrincham, Hybrid Jobs

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Connexa Technology is acting as an Employment Agency in relation to this vacancy.