Account Manager

Account Manager - UK-based SaaS Company (Hybrid)

Are you passionate about building strong client relationships and helping businesses get the most from innovative software? We're a growing UK-based SaaS company supporting clients across the UK and internationally. We're looking for an Account Manager to join our collaborative, supportive team and play a key role in driving customer success.

What you'll do:

• Manage a portfolio of a number clients, building trusted, long-term relationships
• Guide new customers through onboarding and platform adoption
• Support renewals, upsell opportunities, and cross-selling initiatives
• Monitor customer satisfaction and resolve support queries promptly
• Collaborate with Product, Marketing, and Business Development teams
• Contribute to tender submissions, industry events, and client meetings

What we're looking for:

• 2-4 years' account management experience (SaaS/B2B tech preferred)
• Excellent communication and customer service skills
• CRM experience (HubSpot desirable)
• Highly organised, proactive, and commercially aware
• Spanish language skills and construction industry experience are a plus

Why join us:

• Newly created role with the opportunity to shape the customer experience
• Hybrid working with occasional office attendance and international travel
• Small, collaborative, and dog-friendly office culture
• Be part of a growing international business making a real impact

Salary: £40,000 - £50,000 (dependent on experience)

If you thrive in a fast-growing, customer-focused environment and want to make your mark, we'd love to hear from you.