Support Analyst, Support Engineer, COR7318

Support Analyst, Support Engineer, COR7318

Joining this established and highly successful company just outside of Aylesbury, the Support Analyst / Support Engineer role is a fantastic opportunity for somebody looking to progress their career.

The Role

In a fully onsite position, the Support Analyst / Support Engineer will provide 1st and 2nd line IT support to circa 100 users, to help ensure the smooth operation of my client's IT systems, supporting staff across a hybrid Windows and Mac environment.

This will involve providing user support for hardware, software, and device issues, including PCs, printers, and mobile equipment; maintaining and monitoring internal systems to ensure they're secure, up-to-date, and running efficiently; setting up and configuring new and replacement IT equipment, and managing user accounts across internal and third-party platforms.

The Company

Providing market-leading companies with real-time data, the Support Analyst / Support Engineer will join a company helping their clients make business critical decisions across a vast and growing range of industries.

With their vital work being used to make key decisions throughout Europe, and with expansion taking place into the US, the Support Analyst / Support Engineer has an excellent opportunity to join an already thriving company, with a great working environment, and whose success is only set to grow.

Actively encouraging training, development and progression, this is an excellent opportunity for a Support Analyst / Support Engineer looking to take the next step in their career.

The Benefits

• 25 days holiday
• Matched pension scheme
• Company profit share scheme

What’s Required?

My client is keen to find a Support Analyst / Support Engineer with skills/experience in as many of the following areas as possible, but as a relatively junior role, of equal importance is to find someone that is energetic, enthusiastic, and technically-curious, with a genuine desire to develop a career in IT support, coupled with a “can-do” attitude!

• Existing commercial IT support experience
• Windows 11
• Office 365
• Active Directory
• Experience of Macs - at least at a user level

What Next? 

If you’re a Support Analyst / Support Engineer looking for a great role to progress your career, and in a rewarding industry, then please apply today to learn more!

Support Analyst, Support Engineer

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