IT Manager

Job title IT Manager
Responsible to Head of IT

General responsibility Assist the Head of IT in all daily tasks and ongoing projects.
Specific responsibilities • Assist with and develop knowledge of Network and Server management

• Assist with IT hardware and software
• Meeting room IT equipment management and monitoring
• Act as the second point of contact for IT support desk requests
• Ensure reliable running of all PCs, laptops, company devices
• Assist in the creation and maintenance of network user accounts, email addresses
etc
• Support the company’s internet and e-mail access and availability
• Manage the company’s mobile devices including purchasing, provisioning, and
support
• Meeting room IT management to ensure it works efficiently at all times, is easy to
access and all users can work quickly and effectively.
• Other ad hoc duties to assist the smooth running of the office and all IT needs
• Comply with all company policies and procedures that relate to anti-bribery,
quality, environment and health and safety
Skills / experience required • Microsoft Windows operating systems
• General computer hardware knowledge
• Positive can-do attitude, excellent work ethic with attention to detail, polite and
helpful manner – customer service skills, ability to handle people at all levels with
respect, diplomacy and positively. Always willing to go the extra mile.
• Experience in similar role
• Windows Server, infrastructure.
• Microsoft Exchange, TCP/IP.