IT Support Anayst

Thrive Trowbridge are delighted to be working with our client in Devizes who are actively seeking to engage an IT Analyst on a permanent basis.

What you will be doing:

• Resolving help desk issues including troubleshooting hardware and software issues by email, phone and in person
• Setting up accounts for staff and installing and configuring computer hardware, software, networks, printers, and mobile devices
• Responding to breakdowns, investigating, diagnosing and solving computer software and hardware faults
• Repairing equipment and replacing parts
• IT project work

What you will need to succeed:

• Experience in an end user desktop support role or IT operations environment
• Proven hardware and software knowledge
• Windows 11 and Windows Server 2022 as well as Microsoft 365 / Azure
• Advanced printer / peripheral device troubleshooting
• TCP/IP, DNS and DHCP
• Experience of VoIP telephony services
• Excellent customer service and communication skills at all levels
• Organised and able to work under pressure and to deadlines

What you will receive in return :

• Competitive salary
• Full-time Monday to Friday
• Excellent benefits package including generous holiday allowance and health
• A great opportunity where you can develop your career

What you need to do next:

If this position sounds of interest and you would like to be considered, please email sarah.collins@thrivegroup. (url removed)

Thrive Group are acting as an employment agency in relationship to this vacancy.

If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.

INDTRO