Technical Support Analyst
Technical Support Analyst - London - Permanent - £50,000 per annum
**Onsite role 5 days per week in the office**
A fantastic opportunity has arisen for an Technical Support Analyst to join our London based global law firm on a permanent basis.
Key Responsibilities
- Provide end-user support for firm-approved applications including Microsoft Office, Outlook, Adobe Acrobat, iManage, Litera ChangePro, InTapp Time, and BigHand
- Support remote computing solutions (VPN, VMware) and assist with videoconferencing across internal and external locations
- Configure, install, and maintain software, PCs, laptops, printers, and networking hardware
- Maintain accurate hardware inventory and coordinate equipment relocation
- Work collaboratively with other Technology team members on installations, upgrades, training, and documentation
What You Bring
- A problem-solving mindset and the ability to collaborate across teams
- Strong analytical skills for troubleshooting, diagnosing, and resolving tech issues
- Experience with hardware/software installations, technical documentation, and user training
- Professional interpersonal skills and confidence working with all levels of the firm
- In-depth knowledge of standard software applications and hardware components
- Experience working within a law firm is essential
Technical Support Analyst - London - Permanent - £50,000 per annum
- Company
- DGH Recruitment
- Location
- City of London, Greater London, UK
- Employment Type
- Full-time
- Posted
- Company
- DGH Recruitment
- Location
- City of London, Greater London, UK
- Employment Type
- Full-time
- Posted