IT Technician Apprentice
Are you looking to start your career in IT Support? Do you want to be part of an experienced team where you will develop new skills and knowledge in the IT industry? If the answer is YES, then this is the right opportunity for you. PETA are proud to be working with Drift IT to support them with the recruitment of an IT Technician Apprentice.
Role
This role is a fantastic first step towards working in IT support with local schools, this is a hybrid opportunity where you will be field based for the majority of the role. You will be part of a team where you will learn everything about IT support, schools broadband and much more!
The IT Technician will be responsible for the following duties:
- Remote IT support
- Shadow IT & AV technicians
- Work with network support
- Assist with IT maintenance
- Support Data Protection Act
- Help MD with daily routines
- Aid school IT coordination
- Maintain AV equipment
- Manage warranty process
- Install or reimage devices
- Follow access permissions
- Keep MIS info up to date
- Manage & close support tickets
- Handle quotes & purchases
General Requirements:
- Provide great customer care
- Organise work & aid team
- Investigate varied issues
- Manage time effectively
- Follow Health and Safety rules
- Follow company procedures
- Maintain confidentiality
- Do duties as appropriate
- Attend required meetings
Training
Level 3 IT Support Technician Apprenticeship Standard. You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.
- Potential career progression opportunities will be discussed throughout the apprenticeship
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- PETA LIMITED
- Working Week
- Monday- Friday 08.30 to 16.30 or 09.00 to 17.00
- Expected Duration
- 1 Year 10 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 31st December 2025
- Start Date
- Monday, 12th January 2026
Desired Skills
- Communication skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Analytical skills
- A clean DBS security record
- Good numerical skills
- Good literacy skills
- Computer literate
- Able to prioritise
- Interpersonal skills
Qualifications
- English GCSE, grade C/4 (Essential)
- Maths GCSE, grade C/4 (Essential)
About the Employer
DRIFT IT LTD
Drift IT provide straightforward, innovative, and hassle-free IT support to education providers. They have an extensive client base of schools in the South East and over 20 years’ experience in the sector, providing a proactive, friendly approach to IT support that has been developed specifically with the needs of educators in mind. In 2025, Drift IT won the ‘best apprentice employer of the year’ in PETA’s annual apprenticeship awards. We are a small company that really cares about the support we are giving to the local education sector. Friendly and supportive team genuinely working together to give the best service and IT support. We have been nominated for Apprenticeship provider of the year award for the last 2 years.
- Company
- DRIFT IT LTD
- Location
- 23-24 The Oakwood Centre, Downley Road, Havant, Hampshire, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,888 a year
- Posted
- Company
- DRIFT IT LTD
- Location
- 23-24 The Oakwood Centre, Downley Road, Havant, Hampshire, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,888 a year
- Posted