User Researcher
Location: UK-wide (Hybrid - 2 days per week in a local office)
Salary:
Mid-level: £50,000 - £55,000
Senior: £60,000 - £70,000
Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services.
This is a hybrid role, requiring two days per week in an office. The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home.
The Role
The successful candidates will work within multidisciplinary agile teams, helping to design and deliver digital services that meet the Government Digital Service (GDS) standards. You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction.
Responsibilities will include:
Designing and delivering qualitative and quantitative user research
Developing research strategies and roadmaps
Working closely with designers, product managers, analysts and developers
Advocating for users, including those with accessibility needs
Presenting insights and recommendations to senior stakeholders
Mentoring junior researchers (senior role)
About You
Candidates will have strong experience in user-centred design and human-centred research, with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments, agile teams, and contributing to GDS or service assessments is highly desirable.
For the senior role, the ability to lead research programmes, manage stakeholders, and mentor others is essential.
Additional Information
Candidates must be based in the UK with existing right to work (no sponsorship available)
Successful applicants will be required to obtain Security Check (SC) clearance, including 5 years' UK residency
Pre-employment checks will apply
This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment.
Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.