User Researcher Contract Inside IR35 Public Sector

SR2 is seeking an experienced User Researcher to join a major public sector digital programme. The role involves supporting multiple user research workstreams that underpin critical service transformation. You will work closely with multidisciplinary teams to deliver user-centred, accessible digital services that align with Government Digital Service (GDS) standards.Key Requirements

• Proven experience in user research within public sector or similarly complex environments.
• Ability to plan, conduct and analyse a range of research activities to understand user needs.
• Confidence in working collaboratively with designers, developers, policy and delivery teams.
• Strong understanding of GDS principles and agile service design.
• Eligibility to work in the UK and willingness to work on-site in Stratford two days per week.

Contract Details

• Rate: £450/day (Inside IR35)
• Length: Initial 6 months
• Location: Stratford, London (Hybrid – 2 days on-site)
• Start Date:  ASAP

If you're a user-centred researcher looking to make a real impact on public-facing services, we'd love to hear from you.