IT Service Desk Analyst

Join the World's Leading Pizza Delivery Company

You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike.

We're looking for a passionate and customer-focused IT Service Desk Analyst to join our team. At Domino's, we're not just about pizza - we're about innovation, technology, and delivering a slice of happiness to our customers. Our IT team plays a crucial role in ensuring our stores run smoothly.

Success in this role looks like:

• You will be willing and able to participate in a shift pattern covering Service Desk hours of operation (early, lates, Days and night shifts) on a 4 on 2 off basis you'll have a basic level of IT skills along with some experience of working in an IT Service Desk or a Call Centre equivalent role.
• Having an aptitude for working with IT applications/systems, you will be undertaking analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues. There is also a range of administration duties within this role.
• You will have a proven track record in first class customer service, excellent telephone manner and organisational skills.

What's in it for you:

• Competitive pension contributions
• Private health and dental care.
• Income protection
• Professional development opportunities.
• Fun team events and a supportive work environment.
• Pizza discount!