Graduate or Equivalent full training

This is a great role for someone who enjoys problem-solving, building relationships, and working in a supportive team environment. If you are looking for a varied role with opportunities to grow, we would love to hear from you.

Apply today — we look forward to hearing from you!

Customer Support Executive (Graduate or Equivalent) full training will be given

Location: Leatherhead

Salary: Up to £25,000 (depending on experience)

Hours: Full-time, office-based

Are you looking to start or grow your career in customer support and technology? We are looking for someone who is motivated, organised, and enjoys helping people solve problems. This is a fantastic opportunity to join a friendly, professional team where you can learn, develop, and really make a difference.

What’s on offer:

• Salary up to £25,000 (depending on experience) with a 3-month probation review
• 22 days holiday (some Bank Holiday working required – mainly May and August)
• Monday to Friday working pattern:
• 08:00am to 16:00pm (early rota)
• 10:00am to 18:00pm (later rota)
• Occasional work-from-home day available (following probation and based on experience)
• Company pension scheme
• Free onsite parking
• Supportive and welcoming team environment
• Ongoing training and opportunities to progress

The role: Customer Support Executive (Graduate or Equivalent)

As a Customer Support Executive, you will provide day-to-day support to clients, assist with projects, and ensure that customers receive the best possible service. You will be monitoring support issues, helping to resolve technical queries, and getting involved in testing and reporting activities.

Key responsibilities: Customer Support Executive (Graduate or Equivalent)

• Manage and monitor customer support issues through to resolution
• Communicate clearly and professionally with customers and suppliers via email and helpdesk
• Build and maintain positive working relationships with clients
• Provide practical and technological solutions to customer problems
• Produce reports for customers and internal teams
• Support the Operations Manager with day-to-day customer activities
• Participate in software testing and release processes
• Take part in training to keep your knowledge and skills up to date

About you: Customer Support Executive (Graduate or Equivalent)

• Degree educated or equivalent experience/qualification
• Previous customer service experience (any industry welcome)
• Confident IT skills and a good understanding of modern systems
• Excellent attention to detail and strong organisational skills
• A positive attitude and a genuine willingness to learn
• Flexible and proactive approach to work

Should your application be successful, you will be contacted shortly.

The job title and description in this advertisement may differ from the client's official job description/contract. We appreciate your interest in this role. E Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.

You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry.