Product Lead - Contact

We are seeking a brilliant Product Lead to shape industry leading contact experiences for our customers by driving high performing Marketing Technology products. You will work closely with Digital and Marketing teams to accelerate and optimise marketing, communications and digital journeys.

We are a flat and agile organisation and are looking for a hands on Product Lead who thrives in collaborative environments, loves solving complex customer and business challenges with innovative technology solutions and plays a critical role in unlocking value across our product portfolio.

If you're passionate about creating impactful product strategies, bringing people together and championing experimentation and continuous improvement, this is the role for you.

Here's a taste of what you'll be doing:

• Define and own the vision, strategy and roadmap for Marketing Technology products, collaborating with SaaS partners and internal stakeholders

• Partner with Digital, Marketing, Technology and Operations teams to identify key customer and business problems

• Influence internal and external stakeholders to ensure MarTech solutions deliver maximum value

• Manage relationships with technology partners, including SaaS and in-house products, ensuring seamless execution

• Identify new technologies, market trends and innovative approaches to enhance product performance

• Champion lean, experimental approaches to test hypotheses and drive measurable improvements

• Act as the product expert, understanding systems, processes and end-user needs to inform decision-making

Are we the perfect match?

• Degree-qualified (or equivalent experience) with significant product management expertise

• Strong understanding of Marketing Technology tools, such as Campaign Management Systems, Content Management Systems, Consent Management and Conversion Rate Optimisation

• Deep agile experience with proven ability to execute complex delivery pipelines

• Experience managing SaaS products and technology partner relationships

• Excellent communication, collaboration and influencing skills, including with executive-level stakeholders

• Solid understanding of technology trends and how they impact product strategy

• Experience working closely with Digital and Marketing teams

It would be great if you had:

• Previous experience leading complex, cross-functional product initiatives

• Familiarity with Kraken Technologies or similar proprietary platforms

• Strong analytical skills to interpret data and drive product decisions

• Demonstrated ability to innovate and improve customer experiences through technology

• Experience in lean experimentation or hypothesis driven product development

Here's what else you need to know

• Role may close earlier due to high applications.

• Competitive salary

• Location - Nottingham E.ON Next office, Trinity House,?2 Burton St, Nottingham NG1 4BX - London E.ON Next, 47-53 Charterhouse Street, Farringdon, London, EC1M 6PB - with travel to our other sites when required.

• Excellent parental leave allowance.

• Award-Winning Workplace - We're proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16-34-year-olds

• Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities and access to 20 flexible benefits with tax/NI savings

• Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We're open to discussing how flexibility can work for you

• Inclusive & Diverse - We're the only energy company in the Inclusive Top 50 UK Employers. We're also proud winners of Best Employer for Women and Human Company of the Year-recognising our inclusive, people-first culture

• Support at Every Stage of Life - We're Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone

• Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria for the role and will make any adjustments needed during the process

• Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we'll support your growth every step of the way

• For all successful candidates.? Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider