1st Line Engineer

Technical Support Engineer (IT Support)

Ayrshire

£25,000 to £35,000 + Cycle to Work Scheme + On-site Gym + Private Healthcare

Are you a Technical Support Engineer/Graduate or similar looking to join a tight knitted team with over 15 years of experience in offering IT Support for a range of industries and companies.

Do you want the opportunity to kick start your career with a company with distinguished partnerships with industry leading companies such as Dell and Microsoft, that offers multiple opportunities and experiences for you to expand your skills and progress into a managerial position. This opportunity gives you the chance to work with a multi-skilled team which will help to train and support you to technically progress in IT Support.

On offer is the chance for a Technical Support Engineer or graduate to join a company which takes pride in being able to provide quality IT solutions for all business aspects. This reputation is proven in their distinguished client based which has stayed with them since their creation.

In the role you will assist in client IT Support in relation to Cloud Tools and Apps, Microsoft 365 and Hardware. As an IT Support Engineer, you will be expected to have an understanding of Microsoft 365 platforms as well as Microsoft server roles. You will also need to have strong networking skills in relation to firewalls, TCP/IP, subnetting as well as routing and switching.

This role would suit an IT Support Technician or graduate who is keen to gain new experiences and expand their IT skills. You will need to be able to manage support requests, installations, administration and configuration tasks. The candidate desirable would have knowledge in hardware installation, Microsoft servers, AI tools and Microsoft 365 management.

The Role:

• External support for all remote client related issues
• Microsoft 365 management
• Various IT tasks such as networks and firewalls
• General IT problem solving

The Person:

• IT Support Technician or graduate
• Within 20 miles from job site
• Keen to progress their career

REF BBBH21867

Keywords: IT Support, Microsoft 365, Microsoft servers, Hardware installation, Networking, Firewalls, Routing/Switching, TCP/IP

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

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