Solutions Architect
Customer Solution Architect – Enterprise SaaS / Implementations London - hybridCurrently representing a venture-backed enterprise SaaS company looking for an experienced Customer Solution Architect to support customer implementations and deployments.This is a hands-on, delivery-focused role working with enterprise customers to , drive successful go-lives. Enjoys ownership, customer interaction, and complex SaaS implementations.Key Responsibilities
- Lead and support enterprise SaaS implementations and deployments
- Act as a Solution Architect / Implementation Consultant for customer projects
- Run customer workshops, discovery sessions, and solution design meetings
- Manage implementation timelines, milestones, and delivery risks
- Work closely with Product and Engineering teams on integrations
- Support customer onboarding through to go-live and early adoption
- Capture customer feedback and support continuous improvement
- Strong background in enterprise SaaS implementations
- Proven client-facing experience with senior stakeholders
- Experience configuring software platforms and business workflows
- Strong communication and stakeholder management skills
- Highly organised with the ability to manage multiple workstreams