Business Analyst - NHS
Location: London
Contract Type: Contract
NHS IT/Digital Experience is essential due to the immediate project requirement, please do not apply if you do not have this direct experience.
About the Role
Our client a large consultancy with various NHS clients are looking for a skilled Business Analyst to support a Domain migration within a digital team by turning complex information into clear, actionable insights. This role sits at the intersection of data, systems, and stakeholders, helping ensure that processes, reporting, and decision-making are accurate, efficient, and aligned with NHS governance and clinical workflows. Due to the nature of the migration all current applications process will need to correctly mapped etc.
You will work closely with technical teams, clinicians, and operational stakeholders to analyse systems, identify gaps, and produce high-quality documentation that supports change and improvement.
Key Responsibilities
Analytical & Data Skills
Analyse raw information to identify trends, patterns, anomalies, and improvement opportunities
Review specifications, SOPs, audit logs, operational policies, and system outputs
Validate findings using tools such as Excel, basic SQL, reports, and dashboards
Identify data gaps, inconsistencies, and downstream impacts across systems
Stakeholder Management
Engage with stakeholders through active listening and structured discussions
Build trust and strong working relationships across clinical and technical teams
Obtain clarification and validation of requirements and findings
Technical & Systems Understanding
Understand how clinical systems store, share, and report data
Locate and interpret system logs, extracts, and workflow data
Understand data fields, sources, relationships, and dependencies
Assess downstream impacts across multiple clinical applications
Critical Thinking & Problem Solving
Identify missing data, conflicting processes, and ambiguous requirements
Perform root cause analysis using approaches such as:
5 Whys
Fishbone diagrams
Process tracing
Documentation & Communication
Produce clear, structured documentation including:
Requirements packs
Data dictionaries
Process maps
Benefits logs
Risk and impact assessments
Translate complex information into simple, decision-ready insights
Present findings clearly to both technical and non-technical audiences
Skills & Experience
Essential / Required
Proven experience in a Business Analyst role with NHS trusts (essential)
Strong analytical, critical thinking, and problem-solving skills
Data collection, manipulation, and processing experience
Experience reviewing system outputs such as reports, logs, and data extracts
Active Directory / Domain Migration experience
Hands-on experience working with NHS and clinical applications
Understanding of application architecture, including front-end and back-end design concepts
Ability to understand how systems integrate and how data flows between applications
Excellent written and verbal communication skills
Strong stakeholder engagement and requirement validation skills
Experience producing high-quality documentation using:
Visio
Excel
Word
PowerPoint
Desirable
Experience working within an NHS Trust or healthcare environment
Strong understanding of NHS processes, including escalation paths, prescribing, charting, and observations
Awareness of NHS governance, compliance, and regulatory requirements
Inside of IR35 regulations - payment via an umbrella company.