Information Technology Field Engineer

IT Field Engineer | London

We are seeking a highly skilled and experienced IT Field Engineer to join our team in London. The successful candidate will be responsible for providing excellent technical support for our clients working across the financial sector within London.

Key Responsibilities:

• Troubleshoot and resolve technical issues related to hardware, software, and networking
• Install, configure, and maintain hardware, software, and networking equipment
• Provide on-site and remote support to clients in London
• Maintain accurate and detailed records of client interactions and technical support provided
• Work closely with other team members and departments to ensure timely and effective resolution of technical issues

Qualifications:

• Strong knowledge of hardware, software, and networking
• Experience providing 2nd line technical support
• Excellent communication and customer service skills
• Strong Office 365 and Active Directory experience
• Ability to work independently and as part of a team

This opportunity offers a generous holiday package, funding for training and certifications and a healthcare plan. If you are passionate about technology and looking for a challenging and rewarding career, we encourage you to apply for this position.