Business Administration Apprentice (IT Support) - Greenford

The Business Administration Apprentice will support the IT function by assisting with administrative, coordination, and tracking activities. The role focusses on developing strong organisational, communication, and business support skills while helping ensure IT tasks, actions, and communications are recorded, followed up, and completed on time.

Administrative & Task Support

• Support the maintenance of a central task and action tracker for IT activities.
• Record actions from meetings, emails, and updates.
• Help update task owners, deadlines, and priorities under guidance.
• Assist with chasing updates and ensuring actions are progressed.
• Support the closure of tasks with clear outcomes recorded.

Coordination & Delivery Support

• Assist in monitoring timelines for IT tasks and routine activities.
• Flag overdue actions or potential issues to the line manager.
• Help track approvals, sign-offs, and decisions.
• Support the organisation of follow-ups and checkpoints.

Reporting & Information Management

• Help prepare weekly or monthly summaries of IT actions and progress.
• Update simple reports showing completed and outstanding tasks.
• Maintain accurate records of actions, decisions, and documentation.

Communication & Stakeholder Support

• Act as a point of contact for basic administrative queries within IT.
• Support communication between IT, internal teams, and external suppliers.
• Schedule meetings, take notes, and distribute action logs.

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• IT skills
• Team working

• Maths GCSE or equivalent, grade 4-9 (Essential)
• English GCSE or equivalent, grade 4-9 (Essential)