Job Vacancy

IT Helpdesk Apprentice

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Start your tech career with GP Computers. We’re on the lookout for a passionate apprentice to join our dynamic IT Support team in Windsor. As a company with a proven track record, we’ve already recruited and trained several successful apprentices, you’ll be in great hands from day one.

Role

Key responsibilities:

  • Diagnose and resolving technical issues across laptops, desktops, mobile phones, and tablets
  • Deliver both remote and onsite IT support to customers
  • Setting up and configuring networking hardware and infrastructure
  • Installing IT equipment and structured cabling systems
  • Handling incoming calls and logging service requests in the CRM system

Training

Why choose our Azure Cloud Support Specialist apprenticeship? 
 
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. 
 
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. 
 
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: 

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell 

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 
 

Once the apprenticeship is completed, for the right candidate, there is an opportunity to become a full-time 1st Line Support, with a salary that can increase from £20,000 to £25,000 per annum. 

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
QA LIMITED
Working Week
Monday to Friday, 8:30am to 5:30pm, with an hour lunch break.
Expected Duration
1 Year 5 Months
Positions Available
1
Closing Date
Thursday, 2nd October 2025
Start Date
Thursday, 9th October 2025

Desired Skills

  • Communication skills
  • Organisation skills
  • Customer care skills
  • Team working
  • Able to prioritise workloads
  • Professional / approachable
  • Full UK driving licence

Qualifications

  • 3 of any subject GCSE, grade 4+ (A-C) (Essential)
  • Maths and English GCSE, grade 3+ (D or above) (Essential)

About the Employer

GP COMPUTERS LTD
GP Computers, founded in 2011, delivers comprehensive IT support to businesses across the southeast of England. With a team of around 12 professionals, the company operates primarily from its headquarters in Windsor, complemented by a remote office near Oxford and a call centre in Europe. GP Computers offers a broad spectrum of services, including IT support, online marketing, website development, call centre operations, infrastructure design and implementation, as well as computer and laptop repairs. This diverse expertise allows the company to meet a wide range of client needs efficiently and effectively.
Company
GP COMPUTERS LTD
Location
MOUNTBATTEN HOUSE, FAIRACRES INDUSTRIAL ESTATE, DEDWORTH ROAD, WINDSOR, England
Employment Type
Advanced Apprenticeship
Salary
£17,000 a year
Posted
Apply Now
Apply Now
Company
GP COMPUTERS LTD
Location
MOUNTBATTEN HOUSE, FAIRACRES INDUSTRIAL ESTATE, DEDWORTH ROAD, WINDSOR, England
Employment Type
Advanced Apprenticeship
Salary
£17,000 a year
Posted