HubSpot Implementation Lead

Location: Surrey - 1 day per week onsite Duration: 12-16 weeks Start: Feb/March Rate: Competitive, Outside IR35 Days: 5 days per week

This is a fast-growing, digital-first B2B organisation operating at scale across both product and service-led offerings. With a large volume of recurring B2B customers, the business is investing heavily in its marketing infrastructure to support future growth, improve customer journeys, and create a more joined-up commercial engine.

HubSpot is already live for Sales, and the next phase is to properly implement MarketingHub as a strategic, scalable platform across the organisation.

We're looking for a senior HubSpot MarketingHub Implementation Lead to own the end-to-end design and delivery of the MarketingHub rollout.

This is not a migration and not a project management-only role. This person will act as the in-house HubSpot authority - shaping strategy, designing customer journeys, advising stakeholders, and ensuring the platform is implemented in a way that is intuitive, scalable, and commercially effective.

You'll work closely with internal teams and alongside an external agency, challenging where needed and ensuring best practice throughout.

• Lead a full MarketingHub implementation from strategy through to delivery

• Design customer flows, journeys, and CRM architecture

• Own the HubSpot setup with a focus on usability, adoption, and scalability

• Act as the senior HubSpot expert (not just delivery or PM oversight)

• Evaluate and manage an external HubSpot agency

• Ensure the platform supports a high-volume, recurring B2B customer base

• Work closely with marketing leadership to shape future-state operations

• Support internal adoption and upskilling across the marketing team

• Marketing team of 6 (currently weighted towards events)

• Likely restructure as part of the implementation

• Potential requirement to advise on / support a MarComms Manager role

• Proven experience leading large-scale HubSpot implementations

• Strong B2B background (essential)

• Experience with high-volume, recurring customer models

• Comfortable operating in both product and service-led environments

• Able to demonstrate previous implementations and provide references

• Confident working with senior stakeholders and agencies

• Strategic thinker who is still hands-on where needed

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