Enterprise Customer Success Manager at AI Customer Data SaaS

This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and build relationships with an impressive roster of enterprise brands.

The Company

• AI Marketing Automation & Analytics SaaS
• $100m in funding from top investors
• 75% of managers promoted from within
• Global offices
• Meta, Shopify, Snowflake partners

The Role

• Take ownership and a hands-on, high-touch approach to key clients with a focus on product value
• Provide training, guidance and advice to clients to ensure optimum utilisation of the platform
• Ensure enterprise-level clients understand and make the best use of their data

Desired Skills & Experience

• Customer Success for a B2B SaaS Product
• Enterprise, high-touch clients
• Hands-on consultative approach