CRM Executive - Adobe Campaign

CRM Executive - Adobe Campaign

Hybrid - West London 2-3 days a week

Up to £35,000

This is a fantastic opportunity to join a highly respected digital and data-driven organisation working on CRM transformation for major household brands. You'll play a key role in delivering multi-channel campaigns, supporting large-scale MarTech programmes, and developing your expertise within a top-tier CRM Enablement team.

The Company

They are a global digital transformation consultancy known for designing and delivering innovative, data-led marketing solutions. Operating across more than 50 markets, they help clients unlock value through strategy, technology, and flawless execution. Their MarTech teams combine cutting-edge technical capabilities with customer-centric thinking, helping businesses accelerate growth and build stronger customer relationships.

The Role

As a CRM Executive, you will support the delivery of complex campaigns and play a key role in CRM transformation projects. Working with Adobe Campaign, you'll ensure campaigns are executed accurately, insightfully, and in line with strategic customer objectives.

You will:

• Contribute to the development and execution of CRM strategies across multiple channels.
• Manage end-to-end campaign execution including briefing, build, segmentation, and analysis.
• Carry out campaign quality assurance checks to ensure flawless delivery.
• Support CRM transformation initiatives and system integrations.
• Work closely with internal teams to align CRM activity with business goals.
• Use data and analytics to identify trends, optimise performance, and improve customer engagement.
• Assist with change management and training to drive adoption of CRM tools.
• Monitor and report on CRM performance, providing actionable insights for improvement.

Your Skills & Experience

You will bring a strong foundation in CRM and digital marketing, along with hands-on experience using Adobe Campaign.

You should have:

• Practical experience working with Adobe Campaign (or a similar CRM platform).
• Experience delivering multi-channel campaigns (Email, SMS, Push).
• Strong analytical skills with the ability to interpret CRM data and campaign outcomes.
• Excellent attention to detail and a structured, logical approach.
• Strong communication skills and the ability to collaborate with a range of stakeholders.
• A solid academic background.

What They Offer

• Exposure to industry-leading brands and complex CRM transformation programmes.
• Opportunities for progression within a growing MarTech Enablement function.
• Training, development, and the chance to deepen your expertise in Adobe Campaign and wider CRM technologies.