Technician 2

Join a leading independent technology and services provider as a Technician 2.

Job Overview: We are seeking an experienced Customer Engineer to support an onsite IT deployment project. The role involves end-to-end device lifecycle management including deployment, configuration, and support of laptops and peripheral equipment. Engineers will work collaboratively as part of a team of six to ensure seamless device refreshes and user onboarding across multiple sites.

• Location: Derby (Onsite)
• Daily Rate: 14.54/hr on PAYE or 18.87/hr on UMB
• Contract Length: 2 Months
• Start Date: 17-Nov-2025

Key Responsibilities

• Deployment, configuration, set up laptop unpack, 2 customer engineers are required on site.
• Perform device refresh tasks, perform device build and device wipe tasks.
• Provide device build completion updates to the Deployment Manager, Update the AMDB (Asset Management Database), configuration and support of equipment.

Key Requirements

• Manage laptop and device handover to multiple users and sites
• Support printers, scanners, wireless, VPN, etc.
• IT equipment Install/Move/Add/Change and Disposal (data wipe and end of life support)
• Provide onsite engineering support for clinic deployments
• Communicate deployment status
• Maintain system configurations and documentation
• Track and resolve incidents and requests through the client's ticketing tool * Support post-deployment monitoring, optimisation, and user feedback collection.
• Backup, restoration, and migration of user data
• Inventory management of IT assets including asset auditing
• Collaborate with other engineers and stakeholders to resolve complex issues
• Excellent verbal and written communication skills
• Computer experience, ideally in a corporate environment
• Perform device pre-checks, validations, and report Dead on Arrival (DOA) or faulty devices

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk