Technician 3

Join a leading independent technology and services provider as a technician 3

Job Overview:
The onsite Clinic Engineer will support the project by facilitating device refresh, managing refresh clinic operations, conducting end-user device exchanges, and ensuring accurate workflow and stock management. The role requires hands-on technical activity, strong attention to detail, and the ability to follow structured migration processes under the direction of the Contractor Engineer and Site Manager.

Location: Milltown - Lossiemouth (on-site)
Daily Rate: £19.85/hr - Basic, £25.77/hr - UMB
Contract Length: 02nd February 2026 till 03rd March 2026

Key Responsibilities:
Clinic & Migration Set-Up

• Assist with the initial setup of the Refresh Clinic in accordance with the project requirements.
• Prepare the area, equipment, and materials needed for daily migration activities.

Device Handling & Logistics

• Move the required number of devices from onsite storage to the Refresh Clinic as instructed by the Contractor Engineer or Site Manager.
• Collect existing devices from users and issue replacement devices in line with the migration schedule.
• Ensure that the correct number of devices are handed over and collected as per daily targets.

Technical Support Activities

• Log in to any required systems using devices provided, under instruction from the Contractor Engineer or Site Manager.
• Perform laptop refresh activities, following established processes and quality standards.
• Report any migration-related issues promptly and accurately.
• Escalate unresolved issues to the onsite Post Migration Support Engineer.

Workflow & Process Compliance

• Update the Contractor's workflow management system accurately at all relevant steps throughout the migration.
• Adhere strictly to project processes, device designation rules, and MOD compliance requirements.

Stock Management

• Conduct daily manual stock checks and report findings to the Contractor Engineer and Site Manager.
• Ensure collected devices are placed in the original packaging of new devices and labelled appropriately for either disposal or refurbishment.
• At the end of each day, they return all devices and equipment to the designated onsite storage location.

Key Requirements:
Active SC Clearance (Security Clearance)

• Previous experience in IT support, device refresh, or technical migration environments.
• Strong attention to detail and ability to follow structured processes.
• Good communication and reporting skills.
• Ability to manage physical device handling and stock organisation.
• Comfortable working in a fast-paced, structured clinical environment.

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.