IT Technician

Your new company
This multi-academy trust has a strong presence in South Yorkshire, with a head office based in Sheffield and 8 schools within the trust based across the Sheffield area. The trust has grown significantly since its creation and now consists of primary, secondary and further education establishments, with further ambition to grow and a passion for delivering a high level of education to all children. The trust is high performing, with this particular school with an OFSTED rating of Good, and it is therefore important that the right individuals are appointed to ensure the continued success and high performance of the trust. Based in South West Sheffield, the school has an excellent reputation and this IT Technician job will be working alongside an established Network Manager who has been with the school for over 10 years.
Your new role
Reporting to the Network Manager, you will become an integral part of this IT team consisting of 8 team members, all working collaboratively to ensure that the highest level of IT service is provided to all academies, staff and pupils across the Trust. The IT Director has been with the trust since its creation, and with a Network Manager with 6 years tenure, you will be working closely with experienced individuals who will allow you to further develop your skills. As IT Technician, you will be responsible for supporting staff and pupils from an IT perspective, supporting with hardware, software and bespoke educational technologies. This will involve working on a Microsoft tenancy, working on Windows 11 and supporting with IT service requests on a daily basis, ensuring these are responded to and resolved in an efficient manner. On a daily basis, this will involve performing installations and upgrades on systems, installing and introducing new IT equipment and working with staff and pupils about the use of IT equipment in school. This role will be suited to an individua who is looking to gain a varied knowledge of IT support and infrastructure, as you will work across various areas of IT to build your knowledge.
What you'll need to succeed
In order to be successful in securing this position, you must possess a passion for working in IT, with strong relationship building and communication skills, as you will be working face to face with end users. You will have an excellent work ethic, the drive to provide a high level of IT support to end users, ensuring that you are communicating well regarding all IT issues.
What you'll get in return
In return, you will be welcomed into this well-established team of IT professionals where you will receive further training and support to ensure you are developing your knowledge. You will become an integral part of the support staff on site at this large secondary school, allowing you to gain an insight into working in this rewarding sector. You will receive a competitive salary which comes with annual increases, 25 days holiday (plus bank), free parking and an attractive local government pension scheme.
What you need to do now

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