Cat Cabling Engineer

CAT Cabling Engineer Permanent / Full-time ** CAT cabling experience required **

An exciting, forward-thinking, and innovative provider of complete, bespoke managed IT, communication, and network security solutions for businesses of all sizes for over 10 years. Due to continued growth and increasing demand from a diverse customer base, we are now looking for a Field Service Engineer to join our expanding team.

We are seeking a skilled Field Service Engineer with demonstrable experience in CAT cabling installation, testing and troubleshooting, ideally within IT environment.This is a field-based role that demands strong technical ability, attention to detail and a customer-focused attitude. Candidates must be based within commuting distance of Maidenhead and be prepared to travel to client sites within 1hr of the office.

• Provide onsite technical support, troubleshooting and maintenance across diverse client environments
• Install, test, and troubleshoot CAT6 cabling as a primary function of the role
• Install, configure, and support IT hardware, software, and network systems
• Collaborate with internal teams to escalate and resolve complex issues quickly and effectively
• Deliver excellent customer service, ensuring high levels of satisfaction
• Maintain accurate documentation for all work completed
• Ensure all systems and services meet SLAs and client expectations

• Significant hands-on experience with CAT cabling installation, testing and fault resolution
• Secondary school education (minimum), ideally with Microsoft Certified Professional qualification
• Strong working knowledge of:
  • Windows Server and Desktop OS
  • Active Directory, Group Policy
  • Microsoft 365 administration and SharePoint Online
  • Core networking: DNS, routing, switching
  • Fibre installation and troubleshooting
  • POS and AV/conferencing system installation
  • Firewall configuration (Meraki / Draytek / Sophos)
  • VoIP systems (preferably Gamma)
  • Apple device support
• Full UK driving licence and legal right to work in the UK
• Willingness and flexibility to travel across the UK as needed

Salary: £35,000 - £40,000

Location: Maidenhead