IT Support Engineer

IT Support Engineer (Onsite - Leeds)
Contract to March 2026 | £220/day | Inside IR35 | Onsite Only

We are seeking an experienced IT Support Engineer to join a leading managed services provider, working onsite at a high-profile end-user environment in Leeds. This is a customer-facing role based at a central Leeds office, with occasional travel to a secondary site in Castleford.

Key Responsibilities:

• Delivering hands-on IT support at the onsite Tech Bar, assisting end users with both hardware and software issues.

• Supporting and troubleshooting across Windows, macOS, iOS devices, and AV/meeting room systems.

• Managing devices and configurations using Intune and Jamf.

• Providing hardware support for laptops, desktops, iPhones, and related peripherals/screens.

• Ensuring exceptional customer service and building strong relationships with business users.

Tech Stack & Environment:

• Microsoft Intune

• Jamf (macOS management)

• AV support (screens, meeting room tech)

• Hardware: HP, Macs, iPhones

What We're Looking For:

• Proven background in IT Support within an onsite, customer-facing environment.

• Strong knowledge of both Windows and macOS environments.

• Experience with Intune and Jamf is highly desirable.

• Excellent communication skills with the ability to demonstrate customer service excellence and examples of going above and beyond to support users.

Contract Details:

• Location: Leeds city centre (occasional travel to Castleford)

• Duration: Until March 2026

• Rate: £220/day

• Engagement: Inside IR35, onsite only